How a Major North American Bank Cut Retrieval Times from Weeks to Hours with CC1
Legacy compliance systems can slow audits, increase costs, and limit visibility. This customer story shows how a major North American bank modernized its compliance environment using Custodia Compliance Cloud One (CC1). By migrating over 8 PB of legacy recordings into a secure cloud archive, the bank reduced retrieval times from weeks to hours, lowered storage and operational costs, and improved audit readiness. Read the story to see how CC1 enabled faster investigations, stronger governance, and a future-ready compliance foundation. Contact Virtual Office Solutions to discuss how these outcomes could apply to your organization.
What challenges did the bank face with its legacy systems?
The bank struggled with over 8 petabytes of legacy call data locked in outdated recorders, which resulted in retrieval times that slowed audits and investigations for weeks. Additionally, they faced high storage and maintenance costs tied to aging on-premises hardware, fragmented compliance visibility, and heavy operational burdens from manual workflows.
How did CC1 improve data retrieval times?
CC1 transformed the bank's compliance data estate by reducing retrieval times from weeks to hours. This significant improvement accelerated investigations and audits, allowing for quicker access to necessary information.
What were the outcomes of implementing CC1?
After implementing CC1, the bank was able to compress and migrate over 8 petabytes of legacy recordings into a secure 110 terabyte cloud archive. They achieved total compliance visibility across all communication channels, standardized governance with enriched metadata, and reduced storage costs by moving to a cloud archive, all while ensuring end-to-end data integrity.
How a Major North American Bank Cut Retrieval Times from Weeks to Hours with CC1
published by Virtual Office Solutions
In a market saturated with thousands of managed service providers, Virtual Office Solutions stands out as a trusted partner known for excellence and reliability. Since 2009, we’ve been dedicated to empowering small to medium-sized businesses across a range of industries—including private healthcare practices with HIPAA requirements, manufacturers subject to CMMC and DFARS regulations, and service providers operating in highly regulated environments.
As both a Microsoft 365 Gold Certified Partner and a Google Partner, we bring verified expertise and a commitment to modernization and strong cybersecurity defenses. Our mission is to bring the modern IT platform to your company, transforming how you work with reliable, cutting-edge technology.
What sets us apart besides our swift responsiveness and proactive approach is our transparent pricing model. With an affordable fixed cost per user and device, business owners can precisely budget for their IT needs without any surprises. This predictability in costs ensures that you can plan your finances better and invest in growth with confidence.
We enhance your company’s cybersecurity with a comprehensive employee training program, including simulated phishing tests, regularly updated security policies, and dark web monitoring to alert you to potential breaches. These proactive measures ensure that your team is prepared, and your business is safeguarded against evolving threats.
Our clients consistently report measurable improvements in profitability, productivity, and security.
Curious about how we can help you achieve these results? Connect with us today and discover the difference that dedicated, compliance-focused IT support can make for your business.
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